Responsible Gaming
Gaming Should Be Entertainment
At 1win, we believe that online gaming and casino activities should be enjoyed as a form of entertainment only. Gambling should never be considered as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
Online gaming is strictly reserved for individuals who are 18 years of age or older, or the legal gambling age in your jurisdiction in Brazil. By accessing 1win, you confirm that you meet these age requirements and comply with all local laws and regulations regarding online gambling in your region.
Warning Signs of Problem Gambling
If you experience any of the following warning signs, please seek help immediately:
- Chasing losses by gambling more money to recover what you've lost
- Hiding your gambling activities from family, friends, or loved ones
- Spending more time or money on gambling than intended
- Experiencing anxiety, stress, or mood changes related to gambling
- Neglecting work, school, relationships, or personal responsibilities
- Borrowing money or going into debt to fund gambling
- Unsuccessful attempts to cut back or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Gambling with amounts you cannot afford to lose
Self-Help Tools and Controls
1win offers several responsible gaming tools to help you maintain control:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Establish maximum loss thresholds to protect your finances
- Reality Checks: Receive regular reminders during gaming sessions about time and money spent
- Session Time Limits: Set automatic session duration limits to prevent excessive play
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gaming
To access these tools, visit your account settings or contact our customer support team.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, please reach out to these organizations for professional help and support:
Brazil
- CVV (Centro de Valorização da Vida) - Emotional support and crisis intervention
Telephone: 188 (free, 24/7)
Website: www.cvv.org.br - Jogadores Anônimos (Gamblers Anonymous - Brazil) - Support groups for problem gambling
Website: www.jogadoresanonimos.com.br
International Resources
- GamCare (United Kingdom) - Free support and counseling
Website: www.gamcare.org.uk - GamStop (United Kingdom) - National self-exclusion program
Website: www.gamstop.co.uk - Gambling Help Online (Australia) - Counseling and support services
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) - Resources and information
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States) - Help and referrals
Website: www.ncpgambling.org
Need Help? Take Action Today
If you or someone you know is experiencing problems with gambling, please seek help immediately. Problem gambling is a serious issue that can affect your mental health, relationships, and financial well-being. Support is available, and recovery is possible.
Don't hesitate to reach out to one of the support organizations listed above. They are confidential, professional, and ready to help.
Our Commitment
1win is committed to promoting responsible gaming practices. We take problem gambling seriously and support all measures to ensure player protection. If you have questions about our responsible gaming policies or need assistance, please contact our customer support team at any time.